Useful MTN Nigeria Features You Didn't Know Exist

1. Call Your Friends While They Pay For The Call.

Y'llow! Yes, you can now call your friends and family while they pay for the call. The MTN Collect Call Service is a special prepaid service that allows you to stay in touch with your friends and family even when you have zero credit balance, provided that the called party accepts to pay for the incoming voice call. This comes very handy in situations where the caller has run out of airtime and other similar situations. Dial *121*your friend number# to get started.

2. Set Caller Ring Back Tone For a Specific Caller.

We are already familiar with the CRBT service provided by MTN, which allows you to set a soundtrack of your choice for your callers to listen to before you pick up your call while your phone is still ringing. Recently, the company added more features to the service, which will allow you to set a soundtrack for a specific caller instead of your default CRBT. For example, you can set a soundtrack for your mum alone. Only she will listen to the soundtrack whenever she calls you. Cool right? All you have to do is text
"Set+tonecode (space) your mum's Number" to 4100. For example: text Set41004 08133174347 to 4100

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3. Do What Customer Care Can Do For You By Yourself

MTN is trying to make you enjoy their services much better and more easily. Recently, the company introduced Web Self Service (WSS), which will allow you to request specific services online at your own convenience without requiring interaction with an MTN customer care representative (the 180 or 181) and have these services delivered on time.

The WSS offers 24-hour support and immediate access to information. You can also check the status of your requests and be informed when the service is completed. The WSS is available and free to all and will be accessed using your MTN Security Number. Below are The Services available on WSS

• Customer Self-Service: Click Here
• NIN Linking: Click Here
• Keep My Number: Click Here
• Data Plans: Click Here

4. The My MTNAPP

MyMTN APP is an all-in-one self-care app that gives you full control in managing your phone account, monitoring your usage pattern, managing your data usage and subscribing to products and services from your mobile device, all on the go. With MyMTN App, Everything is now a touch away. Download now and take charge of your account management. Download is available for Android and iOS

Features Of This App:

It gives you access to manage your account whenever, wherever. This includes:

• Activation of data plans
• Check voice and data balance, View call history. e.t.c
• It gives you access to key security codes like PUK number to unlock SIM card
• Enables you to load airtime for a loved one remotely

5. Get Notified Of The Calls You Missed When Your Phone Was Switched Off Or Out Of Coverage

With MTN Who Called, MTN keeps you up to speed with calls you missed while your phone was switched off or unreachable. The SMS message with information about calls you missed will be sent to your mobile phone as soon as your mobile number becomes available. To activate this service, text SET 02 to 100. Once this is done, you will receive a message like this:

 Y’ello! 803xxxxxxx request to activate Who Called Service was successful. Thank you

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